Q: Is AVTeleport Secure?
A: Yes, AVTeleport uses the WireGuard protocol, which provides state-of-the-art cryptography. All connections are encrypted end-to-end, and our gateway devices create secure tunnels that only allow authorised access.
Q: Will I need IT approval to connect this at client sites?
A: We have designed AVteleport to be IT-friendly. As access is instant as soon as you connect the gateway, unlike other remote access solutions, the client team can simply unplug the device when they don't want to grant access. As simply as you could a network cable.
Q: How long does it take to set up?
A: We will ship a pre-configured gateway, then simply connect to any network, and you will have instant access to the subnet the gateway is in. No setup or settings required.
Q: How is this different from TeamViewer or VNC?
A: Unlike traditional remote desktop solutions that only give you access to a specific computer, AVteleport gives you direct network access to all connected devices at the client site. This means you can use your own software to control displays, DSPs, control systems, and other AV equipment directly.
Q: What happens after the 14-day trial?
A: After your trial, you can choose from our flexible pricing plans based on the number of client sites you need to access. We'll reach out before your trial ends to help you select the right plan, but there's no obligation to continue.