AVteleport remote maintenance hero

Plug-and-go remote maintenance access for AV

AVteleport provides safe and direct access to a site's network, allowing you to operate with your usual configuration.

Connect the secure AVteleport gateway to any AV network and get instant secure access. No setup, no configuration. AVteleport acts like a virtual extended network cable going from your computer to whichever network the gateway is connected to.

Why AVteleport

Optimised Workflows

Operate on any site using applications on your own laptop, avoiding the inefficiencies of adapting to an unfamiliar software configuration. This avoids having to establish different workflows for every support session— instead focusing that time on resolutions.

Reduce Travel

Eliminate unnecessary time and expense spent physically visiting sites by handling routine maintenance and troubleshooting remotely. The large majority of common AV issues can now be resolved without the need to physically attend.

Speed + Security

Wireguard protocol creates encrypted tunnels that are both secure and highly performant.Instant direct access to networks enables rapid response times and faster resolutions.

Client satisfaction

Key to maintaining high levels of client satisfaction is the promise of fast, unobtrusive solutions to their AV issues. AVteleport enables you to install high levels of confidence in your ability to deliver just that.

Frequently asked questions

Q: Is AVTeleport Secure?

A: Yes, AVTeleport uses the WireGuard protocol, which provides state-of-the-art cryptography. All connections are encrypted end-to-end, and our gateway devices create secure tunnels that only allow authorised access.

Q: Will I need IT approval to connect this at client sites?

A: We have designed AVteleport to be IT-friendly. As access is instant as soon as you connect the gateway, unlike other remote access solutions, the client team can simply unplug the device when they don't want to grant access. As simply as you could a network cable.

Q: How long does it take to set up?

A: We will ship a pre-configured gateway, then simply connect to any network, and you will have instant access to the subnet the gateway is in. No setup or settings required.

Q: How is this different from TeamViewer or VNC?

A: Unlike traditional remote desktop solutions that only give you access to a specific computer, AVteleport gives you direct network access to all connected devices at the client site. This means you can use your own software to control displays, DSPs, control systems, and other AV equipment directly.

Q: What happens after the 14-day trial?

A: After your trial, you can choose from our flexible pricing plans based on the number of client sites you need to access. We'll reach out before your trial ends to help you select the right plan, but there's no obligation to continue.

AVteleport gateway boxed and ready to ship

Pricing - Choose a pricing plan

Monthly Plan

£100

per month billed monthly

  • 5 - User Licences
  • 1 - Teleport Gateway
Start trial

Enterprise Pricing

Contact for pricing

 

  • Unlimited user licences
  • Unlimited Teleport Gateways
Start trial

Talk to us

Or email us at support@avteleport.com.

Start your 14-day trial